Legal

Privacy Policy

This notice explains how Mondovia Private Limited collects, uses, shares and protects personal data, and the rights available to you under the Digital Personal Data Protection Act, 2023.

Last updated 31 July 2026

Who we are

Mondovia Private Limited is the Data Fiduciary responsible for the personal data described in this notice.

Entity: Mondovia Private Limited
CIN: U62099HR2026PTC148412
Registered office: T-5/1501, The Close North, Nirvana Country, Sector 50, Gurgaon, Haryana 122018, India
Email: info@mondoviatech.com

Saathi and NinjaHelp are brands operated by Mondovia Private Limited. They are not separate legal entities. Mondovia Private Limited is the Data Fiduciary for personal data processed through those brands.

What this notice covers

This notice applies to mondoviatech.com, our corporate website, and to enquiries you send us directly.

Our products collect and process personal data in ways specific to their purpose, and are covered by their own notices:

NinjaHelp — households engaging domestic staff. See the privacy notice at ninjahelp.in.
Saathi — workers registering for employment opportunities. Covered by the notice presented during registration.

Personal data we collect

Information you give us

If you contact us by email or through this site, we collect your name, email address, any telephone number you provide, and the contents of your message.

Information collected automatically

Our hosting provider records standard server logs when you visit this site, including IP address, browser type, pages requested and timestamps. These are used to keep the site available and secure.

We do not use this website to build advertising profiles, and we do not sell personal data.

Why we process personal data

To respond to enquiries and correspond with you
To operate, secure and maintain this website
To meet obligations under company, tax, telecom and employment law
To establish, exercise or defend legal claims

We process personal data on the basis of your consent, or for the legitimate uses permitted under the Act — including where you have voluntarily provided data for a specified purpose, and where processing is required to comply with a legal obligation in India.

Who we share it with

We share personal data only where necessary, and only with parties bound to process it on our instructions:

Infrastructure and hosting providers who operate our systems
Communication providers who deliver messages on our behalf
Professional advisers — company secretary, chartered accountant, legal counsel
Regulators, courts and authorities where disclosure is required by law

Some of these providers operate infrastructure outside India. Where that is the case, transfers are made in accordance with the Act and any restrictions notified by the Central Government.

How long we keep it

We retain personal data for as long as the purpose for which it was collected remains served, and for any further period required by law. When neither applies, we erase it. Records that company, tax or telecom law requires us to preserve are kept for the period those laws prescribe.

Keeping it secure

We apply reasonable security safeguards to prevent personal data breaches, including access controls, encryption in transit, row-level access restrictions on our databases, and least-privilege access for staff. No system is entirely secure, but we take these obligations seriously and will notify you and the Data Protection Board of India of a breach where the Act requires it.

Children

Our services are not offered to anyone under the age of 18. We do not knowingly collect personal data from children, and we do not register workers below the legal minimum working age.

If you believe a child's personal data has reached us, contact our Grievance Officer and we will delete it.

Your rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

Access a summary of the personal data we hold about you and how we process it
Correct, complete, update or erase your personal data
Withdraw consent at any time, as easily as you gave it. Withdrawal does not affect processing carried out before it.
Nominate another individual to exercise your rights in the event of death or incapacity
Seek grievance redressal from us before approaching the Data Protection Board

To exercise any of these, write to our Grievance Officer below. We may need to verify your identity before acting.

Grievance redressal

If you have a concern about how we handle personal data, contact our Grievance Officer:

Grievance Officer: Palash Kulshrestha, Director
Email: grievance@mondoviatech.com
Post: Mondovia Private Limited, T-5/1501, The Close North, Nirvana Country, Sector 50, Gurgaon, Haryana 122018
Response: Within 30 days of receipt

If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Changes to this notice

We update this notice when our practices change. The date at the top shows when it was last revised. Material changes will be brought to your attention.

Contact

General enquiries: info@mondoviatech.com
Data protection: grievance@mondoviatech.com